Passengers declare they have been “held against their will” at an airport when Border Force officials failed to show as much as test their passports.
About 200 passengers from a Ryanair flight from Alicante have been stored ready at Newquay Airport on Sunday.
The staff, which incorporated households, needed to wait for roughly an hour and 15 mins till officers arrived from every other airport.
The UK Border Force has been contacted for remark.
A passenger at the flight from Spain mentioned everybody at the flight was once pressured to wait in the departure living room after arriving at about 18:35 GMT.
“I was completely disgusted,” mentioned retired Gary Butler. “It makes the airport look very shoddy.”
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Passenger Matthew Osborne tweeted: “@Newquay_Airport passengers being held against their will. Unable to leave the airport due to no immigration officers on site. #whatashower.”
The UK Border Force carries out immigration and customs controls at airports.
In a commentary, the airport mentioned that passengers “were accommodated in the Airport terminal” to conform to regulation “due to the non-attendance of UK Border Force officials”.
“We are currently investigating why UK Border Force didn’t attend as they would usually do.”
The airport mentioned all passengers have been processed inside of 90 mins of the flight arriving.
Another passenger tweeted: “Plane load of angry passenger stuck at newquay airport as uk border force forgot to turn up. Farcical but true.”